RECENT ARTICLES
Poaching from Competitors
Poaching from Competitors Shawnee Love • May 9, 2019 With a hopping economy and unemployment rates at record lows across the country, the topic of employee poaching seems [...]
Helping Employees Learn
Helping Employees Learn Shawnee Love • May 3, 2019 Last blog we re-emphasized the importance of teaching your employees the customer service standards you expect them to demonstrate. [...]
Customer Service Needs to be Taught Part 2
Customer Service Needs to be Taught Part 2 Shawnee Love • April 26, 2019 Last blog focused on etiquette associated with cell phone use at work, and got [...]
Are Smartphones Killing Common Courtesy?
Common courtesy isn't so common anymore.
Can I Google Search a Potential Hire
Can I Google Search a Potential Hire? Shawnee Love • April 11, 2019 The most heated discussion I have ever witnessed between HR people was on the topic [...]
When to Reference Check?
When to Reference Check? Shawnee Love • April 5, 2019 Hopefully you have bought into the notion that references checks are worthwhile which we blogged about last week. Now [...]
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